Terms of service

Terms of Service

Last updated: August 7, 2026

These Terms of Service govern your access to and use of the NomadX website, products and services.

Throughout these Terms, “NomadX”, “we”, “us” and “our” refer to the operator of this store. “You” and “your” refer to the person accessing the website or purchasing from us.

By accessing the website or placing an order, you agree to these Terms, together with our Privacy Policy, Refund & Returns Policy and Shipping & Delivery Policy.

1. Eligibility

By using this website, you confirm that:

You are legally capable of entering into a binding agreement
The information you provide is accurate
You will use the website only for lawful purposes
You will not interfere with the operation or security of the website

Where you are below the legal age required to enter into a contract, you must use the website with the involvement of a parent or legal guardian.

2. Online Store Terms

You may not use our products, website or services for any unlawful or unauthorised purpose.

You must not:

Introduce viruses or harmful code
Attempt unauthorised access
Scrape or copy the website through automated means without permission
Misrepresent your identity
Place fraudulent orders
Abuse discounts or promotional offers
Interfere with website performance
Infringe intellectual-property rights

3. Product Information

We aim to present product descriptions, specifications, colours, images and prices accurately.

However:

Colours may vary depending on screen settings
Packaging may be updated
Minor product details may change
Measurements may have reasonable tolerances
Product images may include styling items not included with the purchase

Please read the complete product description before ordering.

4. Prices

Prices are displayed in the currency shown on the website.

We may change prices at any time before an order is accepted.

The price charged will normally be the price displayed during checkout, subject to correction of obvious errors.

Where applicable, shipping charges, taxes, duties or other charges will be shown during checkout or handled in accordance with our Shipping & Delivery Policy.

5. Orders and Contract Formation

Submitting an order does not automatically mean that we have accepted it.

A binding sales contract is formed when:

We confirm acceptance of the order; or
The order is dispatched,

depending on the order-confirmation process used.

We may decline or cancel an order where:

A product is unavailable
Payment is not authorised
Fraud is suspected
Pricing or product information contains an obvious error
Shipping restrictions apply
Customer information cannot be verified
The order violates these Terms

If payment has already been taken for an order we cannot fulfil, an appropriate refund will be issued.

6. Payment

You agree to provide current, complete and accurate billing information.

Payments may be processed through third-party payment providers. Their own terms and privacy practices may also apply.

We are not responsible for delays caused by payment-provider verification.

7. Promotions and Discount Codes

Promotions and discount codes:

Apply only during the stated promotional period
May be limited to eligible products or customers
Cannot normally be exchanged for cash
May not be combined unless expressly allowed
May be cancelled where used fraudulently or contrary to stated conditions

We may amend or withdraw a promotion where reasonably necessary, subject to orders already validly accepted.

8. Shipping and Delivery

Order processing, estimated delivery times, tracking, customs charges and delivery issues are governed by our Shipping & Delivery Policy.

Customers are responsible for providing complete and accurate shipping information.

Risk in the product transfers in accordance with applicable consumer law.

9. Returns and Refunds

Cancellations, returns, damaged goods, exchanges and refunds are governed by our Refund & Returns Policy.

Nothing in these Terms excludes or limits mandatory consumer rights.

10. Product Use and Safety

You are responsible for:

Reading product instructions
Following safety warnings
Using products only for their intended purpose
Ensuring compatibility before use
Keeping products away from children where appropriate
Obtaining professional advice where installation requires specialist knowledge

NomadX is not responsible for damage caused by misuse, unauthorised modification, improper installation or failure to follow supplied instructions, except where liability cannot legally be excluded.

11. Reviews and User Content

Where you submit a review, photograph, comment or other content, you confirm that:

It reflects your honest experience
You have the right to submit it
It does not contain unlawful, abusive or misleading material
It does not infringe another person’s rights
It does not disclose confidential or sensitive information

You grant us a non-exclusive, worldwide, royalty-free licence to display, reproduce, edit for formatting and use submitted content in connection with our store and marketing.

We may remove content that violates these Terms.

12. Intellectual Property

The website and its content, including:

Branding
Text
Graphics
Logos
Layouts
Product photography
Videos
Icons
Code

are owned by, licensed to or lawfully used by NomadX.

You may not copy, reproduce, distribute, modify or commercially exploit website content without permission, except where permitted by law.

13. Third-Party Services and Links

The website may provide access to third-party tools, payment providers, applications or websites.

Third-party services may be governed by their own terms and policies.

We are not responsible for third-party content, availability or practices, except where responsibility cannot legally be excluded.

14. Errors and Omissions

The website may occasionally contain:

Typographical errors
Pricing errors
Product-description errors
Availability errors
Promotional inaccuracies

We reserve the right to correct errors and update information.

Where an error materially affects an order, we will contact you and provide an appropriate option, which may include cancellation and refund.

15. Prohibited Uses

You must not use the website:

For unlawful activity
To violate another person’s rights
To transmit malicious code
To collect personal data without authority
To send spam
To impersonate another person
To manipulate reviews
To carry out fraudulent transactions
To interfere with website security

We may suspend access where these Terms are violated.

16. Disclaimer

We aim to maintain a reliable and secure website, but we do not guarantee that access will always be uninterrupted or error-free.

Product warranties and statutory rights apply as described in product information and applicable law.

Nothing in these Terms limits liability that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by law, NomadX will not be liable for indirect or unforeseeable losses arising from use of the website or products.

Nothing in these Terms excludes or limits liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Breach of mandatory consumer rights
Any liability that cannot legally be excluded

18. Indemnification

Where legally permitted, you agree to be responsible for losses reasonably incurred by NomadX because of your unlawful misuse of the website or material breach of these Terms.

This clause does not reduce your mandatory consumer rights.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

20. Waiver

A delay or failure to enforce a right under these Terms does not mean that the right has been waived.

21. Entire Agreement

These Terms and the policies referenced within them form the agreement between you and NomadX concerning use of the website and purchases from the store.