Contact information
Need help with an order, product, return or delivery?
Our support team is here to assist you.
Customer Support
Email: marchenko000007@gmail.com
Postal Address
NomadX
Armfield Crescent
Mitcham CR4
United Kingdom
Support Hours
Monday to Friday
9:00 AM to 5:00 PM UK time
We aim to respond to customer enquiries within 1 to 2 business days.
Response times may be longer during weekends, public holidays and high-volume promotional periods.
Before Contacting Us
To help us resolve your enquiry quickly, please include:
- Your full name
- Order number
- Email used during checkout
- A clear description of the issue
- Relevant photographs or videos where applicable
Please do not send payment-card numbers, passwords or other sensitive financial information by email.